our work has been awarded and featured in several sites

Some of the awards and recognition we received throughout the years.

Trusted By Brands globally

Clutch

award • 6 times

2023

Awwward

award • 2 times

2023

CSSreel

award • 2 times

2023

CSS Design Award

award • 2 times

2022

awwward

award • 2 times

2022

Cssreel

award • 2 times

2021

Clutch

award • 1 times

2021

The Manifest

award • 1 times

2020

CSSReel

award • 1 times

2019

(05)
Faq

your questions, answered

Can’t find the answer you’re looking for? Please chat to our friendly team.

What does a UI/UX design agency do?

UI/UX design agency primarily focuses on the user interface (UI) and user experience (UX) design across various platforms and devices, whereas a web design agency emphasizes designing websites specifically.

A UI UX agency, sometimes called a UI design agency or UI UX company, specialises in creating intuitive, engaging, nd visually appealing interfaces for products, apps, and websites. Their scope often extends to:

  • Analyzing user needs and behaviors.
  • Crafting seamless user journeys across platforms.
  • Designing interfaces for mobile apps, software, and websites.
  • Continuous optimisation based on user feedback and testing.

Such agencies are sought after for their expertise in creating user-centric designs, with some regarded as top UX design companies or premier UX design firms.

What is the most comfortable time zone for your team?

We boast a decade of experience working with clients from around the globe. Our UX design agency is based in Singapore and Kuala Lumpur. Still, our team members span the Asia Pacific APEC or Southeast Asia, allowing us to serve customers worldwide regardless of location. Our remote collaboration model has been perfected over time; we have had successful engagements with partners from Australia, Singapore, Malaysia, Germany, the United States, the UK and other countries.

We understand that different time zones can bring forth communication challenges, so we've implemented efficient strategies into our project management system to ensure smooth operations no matter where you are geographically speaking.

Scheduling client meetings and managing multiple calendars effortlessly is second nature at our firm. We leverage various tools to enhance connectivity, streamline workflows, and ensure seamless project execution for your global business/brand.

We gain growth opportunities and deep insights into global markets by engaging with customers worldwide. This fosters an adaptive culture within our organisation, leading to superior results that cater to unique needs while maintaining unwavering quality standards.

What can our UI UX design agency do for you?

Whether it's for web app design or mobile app design, what we do as a UX UI agency or app design company are producing product design or visual design outcomes that enhance both your user experience and critical metrics—e.g., better conversion rate, retention rate, etc.).

We have web designers, graphic designer, and UX designers that conducts design thinking to help design driven company to make better informed design decision through data – resulting in a better user experience & user interface design.

What makes Zensite different from other UI UX design agencies?

Over the past six-plus years, our UI/UX design agency has delivered a 100% success rate through our data-driven design process for all our clients. Beyond mere words, every design project we've collaborated on has launched successfully.

We uphold our standard not merely because there are many competent UX agencies out there but to reinforce our pride in being the best design agency that utilises data-driven design methodology. We also won several awards as the top UX agencies.

Are we available for short / long-term hire or UI UX design partnerships?

Yes, we offer a comprehensive design subscription starting at $2,999/monthly.

This means you'll be getting an entire superstar team of UI designers and UX designers for the price of one without the HR process.

This is a perfect solution if you want to expand your design department but are unsure if you need an in-house solution.

In this subscription, you're entitled to unlimited design requests, which will be delivered individually in the order they were received.

What is the average time it would take for us to complete UI UX design projects?

Similar to what you would expect from a UI UX design firms, a UI/UX design project typically takes 3-6 months. This includes conducting user research or UX research, visual or UI design, data and usability testing, user journey map creation, and A/B testing. The completion time varies based on the project's features; we've launched products in as short as 30 days, while others might take longer.

More complex digital platforms, such as enterprise software comprising numerous unique internal and external features, will take longer than a single landing page website. However, sometimes, a project only requests specific UX design services, which would require less time for our user experience designers to fulfil. As a client-first UX UI design firm, we can fit our timeline into your schedule.

What is our UX design process?

We follow a detailed process when working with you, grounded in the Double Diamond Design Principles. This method, popularized by the British Design Council in 2005, has also been adopted by top UX design agencies like IDEO and Nielsen Norman. The goal is to align everyone on the same wavelength, enhancing both communication efficiency and the quality of deliverables.

Zensite UI UX Design Process

Step #1 | Discover: To accurately identify challenges, our lead UX designer conducts both qualitative and quantitative research from your target audience to understand the underlying user pain points and needs we aim to address.

Step #2 | Define: We uncover the research data from your target audience through comprehensive analysis, pinpointing key focus areas. Subsequently, we define goals, user journeys, and experiences based on these insights & feedbacks, which guide us towards the right solutions.

Step #3 | Design: At this stage, we diverge, using creativity and data to create aesthetically pleasing user interfaces & experiences tailored to your targeted customers through visual design through our UI UX designers.

Step #4 | Constantly Test & Improve: Finally, we converge again. Our focus shifts to delivering solutions that effectively address user needs and pain points. This is achieved through the development of prototypes, user testing, and a commitment to continuous improvement of the existing digital product's interaction design.