A UX  DESIGN AGENCY THAT DRIVES ACTION

Beyond enhancing aesthetics, our UX agency in Malaysia helps companies ignite user action, accelerates conversions, and propels revenue growth through our comprehensive UX design consulting solution..

Zensite is a website user experience expert and able to provide UX design consulting solutions.
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coverage

Our User Experience Covers

Enterprise UX

User Research
Information Architecture
UX/UI Design
Usability Testing
UX Strategy & Consultation

Corporate Design

Website Design & Development
Print & Digital Collateral
Internal Dashboard
Localization & Multilingual Support
Enterprise-Grade CMS Solution

Branding

Logo & Identity Design
Corporate Guidelines
Brand Strategy & Positioning
Brand Experience Design
Branding Collaterals
a group of people having a meeting

Unleash Your Product's Potential with Better User-Centric Design

Our UX design firm views your product comprehensively, prioritizing a user journey that seamlessly leads to impactful business actions. Through enhancing user experience, we unlock your product's potential while boosting your customer satisfaction.

Maximize Completion

As a creative UX agency that prioritizes core metrics and conversion, it’s important that we enhance your user completion journey by removing poor UX barriers between interactions.

Drive Real Action

We use user-centric design process that drives real actions that meet your business goals.

Collaborative Approach to Empower Your User Journey

When working with our UX design agency, expect close collaboration to deeply understand your brand, goals, and users, crafting a user journey that resonates with your audience. Our partnership is all about transforming your brand into a seamless experience.

Feedback from Real People

We harness genuine user feedback without assumptions to enhance your user journey using multiple layers of product testing at different stages of the development process.

Seamless Synergy

We focus on building synergy between your brand and users for a seamless user journey.

a group of people having a meeting
a group of people having a meeting

We use real backed-data to solve your product's challenge

At our premium UX design agency in Malaysia, we use experienced user researchers and strategists to dive deep into your customer profiles and product's data to discover actionable strategies, enhancing your product's performance and solving its toughest UX design challenges.

Live User Testing

We connect and interview with real people to get feedback to during our user research process.

Data-Driven Methodology

We leverage data and A/B testing to create intuitive, engaging user experiences backed by solid evidence.

Ready to take your product UX to the next level?

Schedule a call with us to get a free quote now for your user experience project now
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review

What do People think about Us

Asian School of Business student taking group photo in front of MIT, Massachusetts Institute of Technology

“Working with the team at Zensite user experience agency was an absolute delight! From start to finish, they made the website design journey so easy and enjoyable. Their attention to detail and passion for creating the perfect user interface & experience were evident in every interaction.” - Google Review

Vivien Francis, a client from Asian School of Business, MIT, Massachusetts Institute of Technology
Vivien Francis
Digital Marketing Consultant of Asia School of Business
Client
Asia School of Business (ASB)
Year
2022
Scope of work
Web Design
a propertyguru group conference

“Zensite helped us to build a website in the past, and I'm incredibly impressed with the level of service and quality of work they provided. The team was responsive, professional, and accommodating from briefing stage to post site live stage.” - Google Review

a propertyguru group client digital marketing officer
Joan Germaine
Senior Brand & Marketing Manager of PropertyGuru Group
Client
PropertyGuru Group
Year
2023
Scope of work
Web Design + Webflow
zuelig pharma with Klinify kesh group photo

“Zensite team are very professional about drawing the boundaries on the scope of the project. Their dedication to the craft was scene via the quality of the research they presented. From analysing the competitive landscape to speaking with customers. One of their team's background as a doctor helped with thinking through some of the features of the final design” - Google Review

headshot photo of Kesh with Klinify shirt
Krishanthan Surendran
Founder and CEO of Kesh.ai
Client
Kesh.ai
Year
2022
Scope of work
Mobile App Design

“There were no measurable outcomes, but Zensite worked tirelessly to meet the client’s expectations on the quality. The team strictly adhered to the deadlines and communicated mainly on Slack. Overall, their agile mentality and innovative design solutions were the highlights of the partnership.” - Clutch Review

DJ Kanzen
Founder and CEO of Coin Market Manager
Client
Coin Market Manager
Year
2022
Scope of work
UI/UX Design + Web Design

“David is truly a reliable partner. His user experience agency delivered high-quality work on time and communicated well throughout the engagement. His design thinking knowledge and expertise in the latest design trends, interaction design and tools made him stand out.”

Xan D.
Client
Daemon Technology (Stacks)
Year
2022
Scope of work
UI/UX Design + Webflow
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deliverable

expectation and deliverable

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a woman in a meeting on laptop

CONSTANT COMMUNICATION

This is one of our promises to you once you partner with our creative ux agency. Expect  ongoing, transparent dialogue with clients throughout the project. Our dedicated team prioritizes open channels of communication, promptly addressing your concerns for the best possible results.

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a ui ux designer sketching a wireframe on a desk

PROCESS & DATA-DRIVEN APPROACH

We employ a data-driven approach, supported by proven design processes to deliver effective design solutions. By researching and leveraging real user data and feedback, we create designs that effectively address your users' pain points and drive the desired outcomes for your product.

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a mobile wireframe design with figma on screen

EXPERTISE AND TOOL

You only want the most skilled professionals and cutting-edge resources. Our team comprises seasoned experts who utilize the latest design tools and techniques to deliver innovative, high-quality solutions tailored to your specific needs.

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A UI UX designer holding an iphone with an ios mobile app design preparing for user testing

TESTING & ITERATING FOR BETTER METRICS

We always focus on continuously improving your metrics through data-driven analysis and experimentation. As part of our UX agency service, we rigorously test and refine designs based on key performance indicators, ensuring that each iteration enhances the overall user experience and contributes to the core metrics of your product.

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a packaged of a representation of a web app design from a UI UX design agency

HANDOVER WITH CARE

During handover, we ensure a smooth transfer of all project deliverables to you. This includes final design files, documentation, design systems and any necessary assets, along with guidance on implementation and maintenance. Helping you to take charge of assets with complete confidence and certainty.

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Faq

your questions, answered

Can’t find the answer you’re looking for? Please chat to our friendly team.

What can our UI UX design agency do for you?

Whether it's for web app design or mobile app design, what we do as a UX UI agency or app design company are producing product design or visual design outcomes that enhance both your user experience and critical metrics—e.g., better conversion rate, retention rate, etc.).

We have web designers, graphic designer, and UX designers that conducts design thinking to help design driven company to make better informed design decision through data – resulting in a better user experience & user interface design.

What makes Zensite different from other UI UX design agencies?

Over the past six-plus years, our UI/UX design agency has delivered a 100% success rate through our data-driven design process for all our clients. Beyond mere words, every design project we've collaborated on has launched successfully.

We uphold our standard not merely because there are many competent UX agencies out there but to reinforce our pride in being the best design agency that utilises data-driven design methodology. We also won several awards as the top UX agencies.

What is our UX design process?

We follow a detailed process when working with you, grounded in the Double Diamond Design Principles. This method, popularized by the British Design Council in 2005, has also been adopted by top UX design agencies like IDEO and Nielsen Norman. The goal is to align everyone on the same wavelength, enhancing both communication efficiency and the quality of deliverables.

Zensite UI UX Design Process

Step #1 | Discover: To accurately identify challenges, our lead UX designer conducts both qualitative and quantitative research from your target audience to understand the underlying user pain points and needs we aim to address.

Step #2 | Define: We uncover the research data from your target audience through comprehensive analysis, pinpointing key focus areas. Subsequently, we define goals, user journeys, and experiences based on these insights & feedbacks, which guide us towards the right solutions.

Step #3 | Design: At this stage, we diverge, using creativity and data to create aesthetically pleasing user interfaces & experiences tailored to your targeted customers through visual design through our UI UX designers.

Step #4 | Constantly Test & Improve: Finally, we converge again. Our focus shifts to delivering solutions that effectively address user needs and pain points. This is achieved through the development of prototypes, user testing, and a commitment to continuous improvement of the existing digital product's interaction design.

Are we available for short / long-term hire or UI UX design partnerships?

Yes, we offer a comprehensive design subscription starting at $2,999/monthly.

This means you'll be getting an entire superstar team of UI designers and UX designers for the price of one without the HR process.

This is a perfect solution if you want to expand your design department but are unsure if you need an in-house solution.

In this subscription, you're entitled to unlimited design requests, which will be delivered individually in the order they were received.

What is the average time it would take for us to complete UI UX design projects?

Similar to what you would expect from a UI UX design firms, a UI/UX design project typically takes 3-6 months. This includes conducting user research or UX research, visual or UI design, data and usability testing, user journey map creation, and A/B testing. The completion time varies based on the project's features; we've launched products in as short as 30 days, while others might take longer.

More complex digital platforms, such as enterprise software comprising numerous unique internal and external features, will take longer than a single landing page website. However, sometimes, a project only requests specific UX design services, which would require less time for our user experience designers to fulfil. As a client-first UX UI design firm, we can fit our timeline into your schedule.